Select Page

Articles

Handling house charge accounts with grace

Sometimes I think back to ways that I could have avoided situations that resulted in catastrophes and over the years have found that thinking ahead a few steps can really help avoid conflict, mistrust, and anxiety. We’ve all heard from our marketing instructors and...

Starting a business using AMOS

It used to be when I wanted candy or a bottle of pop (cans weren’t as popular way back when), I hopped on my bicycle and went looking for returnable bottles along the road to redeem.  This was beneficial for all parties except perhaps the party store owner who...

Quality personalities in your personnel

I went into the bank as I normally do each afternoon to make commercial deposits.  I noticed that the staff was in a cheerful mood and we exchanged light pleasantries while my transactions were processed.  It occurred to me that I had not seen one of my favorite...